FAQs

How can we help you today?

The Basics

Anokhi is a personal data store for consumers to securely manage and monetize their digital identities. Via the Anokhi app, consumers oversee their digital footprint & exchange it on their own terms by unifying their data scattered around apps and websites they visit, such as social media, banking, health care, shopping and more. Consumers can easily set permissions to manage the use of their data efficiently and transact on it with just a few taps. Our platform powers the Anokhi app ensuring consumer privacy and transparency into how their identity is transacted by approved buyers. And, for the first time, Anokhi app allows consumers to easily monetize their digital presence in multiple ways: charitable giving, rewards/points on popular retailers, cash and more.

The Anokhi app is compatible with Android and iOS devices. You can download the Anokhi app by clicking on the links on Anokhi website, or visit Google Play Store or Apple App Store and search for Anokhi.

We update the Anokhi app frequently to make improvements and add new features and capabilities, so running the most current version of the app is important for all users! 

Most smartphones and tablets will update apps automatically, but you can always check if there is an update available for download. From the Google Play store or Apple’s App Store, tap Updates on your screen. If Anokhi is shown on the list of apps with available updates, just tap Update!

If something is not working correctly when you are using Anokhi, first make sure that you have enabled your in-app permissions. View or adjust these by via your phone’s Settings. Scroll down until you find Anokhi and tap. All items should be enabled, and you can customize your notification settings.

Download the Anokhi app and follow the step by step instructions to create your profile. You can manage your earnings and Anokhi notifications at any time.

YOUR ACCOUNT

Just follow the in-app instructions to manage your Anokhi profile. To make changes to your Anokhi profile, simply tap the area you'd like to change, make your edits and save.

No, Anokhi usernames cannot be changed once it is created.  

Tap in the bottom right corner of the app and access your dashboard, scroll down and tap Settings, then tap Change Password and enter the required info. If you are unable to log in to a Anokhi account which has an email or phone number associated with it, you can request a password reset by tapping “Forgot Password?” link and following the prompts on your screen.

Anokhi uses bank-grade, end-to-end encryption to secure all of your data. Our platform powers the Anokhi app ensuring consumer privacy and transparency into how their identity is transacted by approved buyers.

HOW IT WORKS + EARNINGS & REDEMPTIONS

The Anokhi app and banking with Anokhi are completely free for personal use.

We take a small percentage of the transactions from buyers. Brands pay you directly to access to your data for marketing purposes. If you don’t make anything, we don’t make anything.

No problem!  If you want to bank with us, use our tools and keep your data private, that’s fine with us.  It’s your data. It’s your choice.

If you’re interested in monetizing your data, Anokhi will make your anonymous profile available for purchase to marketers. Interested buyers will then serve ads and/or offers to you based on profile features which meet their needs.  For example, if your profile indicates you are an active investor, financial institutions may want to advertise their products and services to you.

It all depends on how much information you share and what types of advertisers you allow to buy your profile information. In the active investor example provided for the previous question, blocking advertisers from serving ads to you based on this data would limit your earning potential.

Absolutely! The more data you share, the more you’re likely to be paid. Here are some ways to share more data:

  • Approve as many advertiser categories as possible. The more you approve, the better chance you have of making more money
  • Switch from anonymous to identifiable. This means that advertisers will be able to see more information about you
  • Share more information and connect with more apps. The more you share, the better chance you have of making more money

Check out the Anokhi blog for more of ideas and tips.

We’ve made it as easy as possible for you to access your money. You have three choices:

  • You can donate to charities and support those who are in need
  • You can use the money in your account to take advantage of special offers and discounts provided exclusively to Anokhi users by approved Anokhi partners
  • You can transfer your money directly to your PayPal or Zelle accounts

To see your earnings available, simply visit your dashboard and see your most current Anokhi points balance. 

The minimum amount Anokhi can approve to be paid out is $25.00 USD for payouts to a PayPal account or $50 to be paid out via Zelle. There are no fees to cash-out.

Securing your digital footprint is your right. Anokhi empowers you to have a full control over how your digital footprint is used. You can deactivate your account and revoke all the data.

Your earnings will be forfeited if you delete and deactivate your Anokhi account, so make sure to redeem first!

WHAT IF I STILL HAVE QUESTIONS?

You can email support@anokhi.ai and we will get back to you within one business day. Note that Anokhi customer support is available during regular business days and hours (9-5pm) in Pacific Standard Time.